Returns & Exchanges
We want you to love your Fahlo pieces, but if you are not completely satisfied, we offer a 30-day return window for all unworn and unwashed items. Simply initiate your request through our portal to receive a refund or exchange for a different size or style.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Select your reason for return and download the prepaid shipping label provided directly through the portal.
- 3.Pack Your Items
Securely place your items in their original packaging, ensuring all tags are still attached, and affix the prepaid label to the outside of the box.
- 4.Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.